Current Residents

Resident Portal and Helpful Information

Resident Portal

Pay Rent, Submit a Maintenance Request, and More

Fall residents will not have access to the Portal until mid-August


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Helpful Information

Renewal Intention Process

All current residents must complete the Renewal Intention Process by 4:00 PM on 2/14. Click on the Renewal Intention Guide below for step-by-step instructions.

2020-2021 Renewal Intention Process

Room Changes

After check-in, there is a two-week waiting period before Residents can request to move to another room.

To request a room change, Residents must first speak to their Resident Assistant (RA) about the process. A formal request must then be submitted to the Residence Life Coordinator (RLC) of Paca and Tubman Houses. The RLC will discuss with the resident the available options and explain the proper procedure.

Residents may not move into any room without the RLC’s written approval (including moving belongings). Unapproved moves will result in you having to return to your original room assignment, and Residents will be charged an improper room change fee.

When a space becomes available in a room, the remaining resident must keep the empty side of the room tidy. A new Resident may be assigned to this room/bed space at any time.

Full-Time Student Requirement

Residents of Paca and Tubman Houses must be enrolled as a full-time student at all times (12 credits for Undergraduate, 9 credits for Gradutate). If you feel that you may need to withdraw from a course, and you are at risk of dropping below the full-time requirement, please speak to the Residence Life Coordinator (RLC) to discuss your options.

Payment Options
  1. The license is set up for payments by semester. If you would like to use your Financial Aid, Grants, and/or Loans, to Pay your rent you will need to complete the Financial Aid Agreement and submit the supporting documentation.
  2. If you would like to set up to pay monthly you will need to complete the Monthly Payment Plan Form There is an additional $48/semester fee to pay monthly.
  3. Payments can be made online through the Resident Portal. Please see Online Payment Instructions if you have questions.
How To Submit A Maintenance Request

To submit you online Work Order, you’ll need to first register your account on our Resident Portal.

To register, click the Resident Portal link above, If it is your first time visiting the portal, you’ll need to click the “Register Now!” then fill in the requested information. It may take up to two business days to have your registration approved. If you need your registration approved sooner please contact the PT Main Office. If you have already registered, just enter your email address and password to login. Once you are logged in, just click on “Submit a Maintenance Request” and follow the instructions. See our guide for step-by-step instructions. 

If you have any questions or technical problems, please contact 410-704-7484 or for assistance.